Element Longevity Inc. – Privacy Policy

Last Revised: Aug 13, 2025

1. Introduction

Element Longevity Inc. (“Element Longevity,” “we,” “our,” “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you access our websites, subdomains, mobile applications, and other online services (collectively, the “Services”), including www.ElementLongevity.com.

By using our Services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of the Services.


2. Scope of This Policy

This policy applies to all users of our Services worldwide. Additional rights for residents of California (under CCPA/CPRA) and for users in the European Economic Area (EEA), UK, and Switzerland (under GDPR) are described in Sections 10 and 11.


3. Information We Collect

We collect the following types of information:

3.1 Information You Provide to Us

  • Account details: name, email, telephone number, birthdate, username, and password

  • Transaction details: billing address, payment information, products purchased, dates of purchase/returns

  • Communications: messages, emails, customer support requests

  • User-generated content: reviews, testimonials, survey responses

  • Voluntary health-related inputs: responses to questionnaires or assessments

3.2 Information We Collect Automatically

  • Device identifiers: IP address, device ID, browser type, operating system

  • Usage data: pages viewed, features used, date/time stamps, referring URLs

  • Geolocation data: if you grant permission via your device

  • Cookies and tracking technologies: see Section 4


4. Cookies, Web Beacons & Tracking Technologies

We use cookies, pixel tags, and similar technologies to:

  • Recognize your device

  • Store your preferences

  • Analyze traffic and usage

  • Deliver targeted advertising

We also use third-party analytics services (e.g., Google Analytics) that may collect information about your use of the Services and combine it with data from other websites or apps.

You can adjust cookie preferences via your browser settings. Note: certain features may not work if cookies are disabled.


5. How We Use Your Information

We use personal information for purposes including:

  1. Providing and improving the Services

  2. Processing transactions and fulfilling orders

  3. Responding to inquiries and providing customer support

  4. Personalizing content, offers, and advertising

  5. Conducting analytics, research, and A/B testing

  6. Detecting and preventing fraud or illegal activity

  7. Complying with legal obligations


6. How We Share Your Information

We share information as follows:

  • Service Providers: Payment processors, hosting services, shipping providers, analytics platforms, and marketing partners who perform services on our behalf

  • Advertising Partners: For targeted advertising and analytics (see Section 10.4 for opt-out rights)

  • Legal Compliance: In response to subpoenas, court orders, or to protect rights and safety

  • Business Transfers: In connection with mergers, acquisitions, or sale of assets

  • With Your Consent: When you opt in to share information for promotions or referrals

We do not sell personal information for monetary payment. Some sharing may be considered a “sale” or “sharing” under California law—see Section 10 for opt-out details.


7. Data Retention

We retain personal information only as long as necessary to:

  • Fulfill the purposes for which it was collected

  • Comply with legal and regulatory obligations

  • Resolve disputes and enforce agreements

Once no longer needed, data will be securely deleted or anonymized.


8. Security

We use industry-standard measures (including SSL encryption for payment transactions) to protect your information. However, no method of transmission or storage is completely secure. Please use caution when sharing sensitive data online.


9. Your Privacy Choices

You may:

  • Access, update, or delete your account information

  • Opt out of marketing emails by clicking “unsubscribe” in our emails

  • Adjust cookie preferences via your browser

  • Opt out of targeted advertising (see Section 10.4)

Contact support@ElementLongevity.com to exercise these rights.


10. California Privacy Rights (CCPA/CPRA)

10.1 Your Rights

California residents have the right to:

  • Know what personal information we collect, use, and share

  • Request deletion of personal information (subject to legal exceptions)

  • Opt out of the “sale” or “sharing” of personal information for targeted advertising

  • Correct inaccurate personal information

  • Not be discriminated against for exercising these rights

10.2 Categories of Information Collected

  • Identifiers: name, email, address, phone number

  • Commercial information: purchase history

  • Internet activity: browsing history, interactions with our Services

  • Geolocation data

  • Inferences: preferences, interests

10.3 Opt-Out of Sale/Sharing

We do not sell personal information for money. However, we may share identifiers and usage data with advertising and analytics partners in ways that may be considered a “sale” or “sharing” under California law.
To opt out, click the “Do Not Sell or Share My Personal Information” link in the footer of our Site or email support@ElementLongevity.com.


11. GDPR / UK Data Protection Rights

If you are in the EEA, UK, or Switzerland, you have the right to:

  • Access, correct, or delete your personal information

  • Restrict or object to processing

  • Request data portability

  • Withdraw consent where processing is based on consent

Legal bases for processing include:

  • Contract performance

  • Legal obligations

  • Legitimate interests

  • Consent

Contact support@ElementLongevity.com to exercise these rights.


12. Children’s Privacy

Our Services are not directed to individuals under 18. We do not knowingly collect personal information from children under 18. If we become aware that we have done so, we will delete it.


13. Changes to This Policy

 

We may update this Privacy Policy from time to time. Material changes will be posted on this page with a revised “Last Revised” date, and where required, we will seek your consent.